Returns & Exchanges
At Amanda Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unaltered condition. Please ensure the lace remains uncut and the hair has not been chemically treated or worn to be eligible for a full refund.
Initiate Your Request
Contact our dedicated customer support team via email or our live chat within 30 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unwashed and uncut hair extensions in their original packaging, including all tags, gifts, and the invoice provided in your shipment.
Ship the Item
Affix the provided shipping label or use a trackable shipping service to send the package back to our fulfillment center, and share the tracking number with our team.
Quality Inspection & Refund
Once our quality control team verifies that the hair is in its original state, we will process your refund or exchange within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing